IDEAS.TED.COM Apr 14, 2020 / Kara Cutruzzula Glenn Harvey This post is part of TED’s “How to Be a Better Human” series, each of which contains a piece of helpful advice from people in the TED community; browse through all the posts here. To be human is to get defensive. When we’ve been questioned or criticized at work, it’s fair […]
The #1 block to teamwork is defensiveness. Here’s how to defuse it —
